What Is Organizational Citizen Behavior And How Much...

Introduction: What is Organisational Citizen behavior and how much difference does it make to an organisation? Will it affect the over all mood and performance of the place. Does this behavior only affect employees or all staff including all levels of management? Could some of the theories seem utopian and unrealistic considering the multileveled aspects of human behaviors? What type of impact does externals, things like cultural norms and societal traditions have on the implementation of a successful OCB into cross cultural aplications? Definitions in use: â€Å"Early definitions of OCB purported to work actions which are discretionary and neither explicitly nor directly rewarded by formal organizational reward systems (Barnard, 1938; Katz, 1964; Organ, 1988; Smith et al., 1983)’ More recent ‘Organisational citizenship behavior (OCB) is discretionary behavior that is not part of an employee’s formal job requirements but nevertheless promotes the effective functioning of the organisation.’ (Robbins, 2014. p. 21) Definition goes beyond the individual to groups. It’s proven groups who demonstrate positive OCB do better than ones who don’t. (Raver, Ehrhart and Chadwick 2012), I understand OCB as the employee doing things that require more thoughtfulness out side job descriptions. Thinking about their place of work in terms of positive and beneficial behavior for all concerned and consequently creating better moods and more productive environments for organisations. 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